That's right, not content with making those same customers wait upwards of 8 weeks for a withdrawal, they've now emailed customers who 'consistantly win' to tell them that they'll need to pay higher fees for the service in future.
Not going to copy the whole thing out here, if you didn't get the email you can read about it on The Gambling TImes BetButler complaints board. There's over 31,000 hits on that complaint thread now. That's a lot in the world of gaming complaints, even the Canbet thread didn't get as many and when they went under it pissed off a lot of people.
How confident are you of betting with the BetButler now? Does it make your funds feel secure that they've been through refinancing, don't seem to know what their business model is, and have now seemingly been gubbed by the bookmakers themselves, and hence have to gub anyone that had the audacity to win?!
For the sake of balance it's worth noting that a lot of sites will gub you in the end if you keep winning consistantly. William Hill are the slowest of the highstreet bookmakers, but they'll get you all in the end unless you're smart with your bets and what you appear to be doing.