Good luck to BetButler customers, there is still a chance.
Another BetButler story has come out today, this time in the Sun. Not much in the way of new information, but interesting that they decided to run it. There are plenty more rumours that could come out but haven't, maybe it's because they are unfounded, or maybe it's because releasing them would damage efforts being made by BetButler to get withdrawals up to date.
While we're talking, is it called BetButler, Bet Butler, the Bet Butler or the BetButler? Either way, there are still issues with the BetButler getting winnings to customers, and that is the bottom line. No withdrawals have been confirmed over the weekend, and only a few made it through yesterday on what was supposed to be the drop dead date for it to be resolved.
Good luck to BetButler customers, there is still a chance.
This image was posted to @TGT_Official, The Gambling Times twitter feed. I don't know Ciaran, and they don't appear to be a regular at The Gambling Times as they haven't posted on the payouts page, but it does appear to show that BetButler are capable of making payments to customers when they want to.
That said, I don't recognise the banking format here, certainly not one of the many that I use. And why would these withdrawals be selected? They're not the oldest, they're neither the smallest or the largest, and from reading Ciaran's previous tweets he's not been complaining either.
How many more people are waiting now? So it's either one down and many more to go, or nothing has changed since this morning. Quite frankly until I see the money in my friend's account, I will continue to take everything related to BetButler with a pinch of salt.
Just read the report on The Gambling Times about the Gambling Commission asking them to change one of their articles. Appears that one of the pieces of information that came out of BetButler yesterday wasn't true enough for the Gambling Commission to not want it changed.
Basically where BetButler had said the Commission had been in and given them the all clear on their finances, the Commission said that wasn't accurate. Not necessarily a lie to The Gambling Times, but it would appear at the least to not be the whole truth.
So what does that tell us? Nothing really, but I do agree it's telling that the Commission have used the same statement as they did towards the end of Canbet's life. I've also read scattered reports about new funding being required, which would tally up with delays in payments, but nothing concrete.
BetButler do still appear to have the drive to continue, why else would they take on the Bodugi accounts and complete site maintenance, so that's something to cling on to.
Once again all I can add is good luck to anyone who's still waiting on money, and if you'd care to comment below about the chances of you going back in to BetButler if or when you do get your money I'd be very interested to hear it.
Finally a little good news from BetButler about the withdrawal issues that's been plagueing customers in recent weeks. Those nice folks at The Gambling Times have got hold of BetButler and asked the questions that everyone wanted to know the answers to. They might not have got all the information, but it's a hell of a lot more than anyone else has had recently. To read the article in full it's all on The Gambling Times but in summary it's a problem with volumes of new customers, combined with problems with verification.
As someone not waiting on funds myself, I was particularly interested to see their reasoning behind the changes to their terms and conditions and the winding up petition. Shows the Gambling Commission do have some teeth, but also that the communication coming out of BetButler has been really poor throughout.
Have to say that this new communication, plus the site coming back up yesterday after it's update has given me hope for customers waiting for withdrawals.
No guarantees of course, but we'll see at the end of the week if they are going to stand by their promises and still be able to continue.
What a pleasant suprise to see The Gambling Commission paying us a visit.
Hope that doesn't mean we're in some way flagged as trouble makers because of our posts on BetButler.
People of the commission, if you are reading this, please can you engage us in conversation so we can help bridge the gap between the expectatioon of what you do, and what you actually do.
A concerned punter (well, advanatage play gambler anyway!)
This has been taken directly from The Gambling Times BetButler complaints forum thread.
"We are aware of complaints about Betbutler, and it is a matter of concern to the Commission. We are engaging with Betbutler senior management to find out why this is happening, the extent and likely duration of the problem. At this stage we understand that Betbutler are continuing to pay out to customers, albeit with delays in some cases. In the meantime, we are advising those that have contacted us to continue to engage with Betbutler over their individual withdrawals and to be mindful of the advice offered by the Commission in relation to complaints How do I complain about a gambling operator. Licence holders have legal obligations to their customers and gambling contracts are legally enforceable under the Gambling Act 2005."
Continue to engage with BetButler?! It saddens me when the people you're supposed to turn to when you need some help are either powerless or unwilling to help. When BetButler stopped responding to complaints, that's when the Commission should've been straight in there to sort things out, but they're not. They sit back and don't even respond to complaints from customers in a timely or informative way.
Really frustrating. Sorry, not much else to say on the matter, certainly that's positive, although there were two withdrawals reported yesterday so that's good news. Strangely I don't think both of them had completed the age verification process so not sure how they can continue to trot that out as the problem.
Also noted that this blog is sometimes a bit dry and without colour and pictures, so here's what I think about BetButler. I just hope I'm wrong for the sake of people who still have money in there.
Matched betting is the process of extracting the value of free bets and bonuses from bookmaker offers, and turning them into cash in your pocket.