Bit of a strange opening gambit I grant you. Just checking over the site stats and saw that one of the search terms that led someone here was "seanie mac complaint".
I can't recall writing about SeanieMac in the past, so can't put my hand on exactly what it was that I was saying to prompt this traffic. Unfortunately my records (financial and betting) are not as good as they should be either, which means digging out any data on them is pretty tricky. Note to self, sort out your record keeping!
If you have a problem then leave a comment and I'll try and help, but you're probably better off (and this goes for all bookmaker complaints) going to The Gambling Times complaint section. It's where I'd go if I had a problem with a bookmaker.
They might currently have their hands full with BetButler as it's the home of the fight against them at the moment, but the forum will give you all the help and guidance they can.